Features

What INNOCHAT can do

From intelligent agents to precise knowledge bases — all core functions at a glance.

AI Core

Agent Orchestration

The first LLM-native framework for dialogue-oriented AI solutions. Create specialized AI agents — our AI Supervisor decides in real-time which agent is best suited for the request.

  • Multiple agents, one seamless conversation flow
  • Real-time routing by the AI Supervisor
  • No Botpress, no Voiceflow — more flexible from the ground up
Go to documentation
app.innochat.ch / supervisor
INNOCHAT AI Supervisor Interface
Real-time routing active
Automation

Function Calling

Your AI agents take action — they don't just answer. With custom tools and webhooks, they can schedule appointments, process returns, or hand over seamlessly to human staff.

  • Webhooks for real-time data access to external sources
  • Automatic escalation to human support
  • Freely configurable custom functions
Learn more
app.innochat.ch / functions
INNOCHAT Function Calling Interface
Webhooks in real-time
Knowledge Base

Chunk Curation & RAG

INNOCHAT uses Retrieval Augmented Generation. Review, clean, and refine training data after extraction — for more precise answers and significantly fewer hallucinations.

  • AI-powered debugging tools for knowledge gaps
  • Human-in-the-loop for continuous improvement
  • Brand voice remains authentic and consistent
Go to documentation
app.innochat.ch / knowledge
INNOCHAT Chunk Curation Interface
Hallucinations minimized
Trust & Security
01

Secure Content Delivery

Our proprietary context curation process combines human participation with self-reflective AI validation workflows — ensuring maximum reliability with full conversational flexibility.

02

Precision Through Proprietary Data

By actively involving your own corporate data in the training process, we reduce incorrect and misleading answers to a minimum — providing AI that you can truly trust.

All Features

Everything your chatbot needs

Analysis, customization, integration — completely unified in one platform.

Knowledge Base

Train with your data

Upload any format — the assistant learns from your content and stays current through automatic retraining.

  • PDF, Word, Website, API
  • Automatic updates
  • Tailored interactions
Training with custom data
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01
Analytics

Detailed Analytics

Granular usage data shows exactly how customers interact with your chatbot — the basis for data-driven optimization.

  • Conversation depth & drop-off rates
  • Most frequent user queries
  • Performance trends over time
Detailed analytics
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02
Monitoring

Monitor Conversations

Track all customer interactions in real-time — full conversation context for targeted quality improvement and compliance.

  • Full chat history
  • Filter by date & topic
  • Export for compliance & audits
Monitor conversations
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03
Telemetry

Detect Frustration

New telemetry layer: Automatically detect user frustration with context logging and immediate solution suggestions — before users quit.

  • Automatic frustration signals
  • Context logging
  • Immediate solution hints
Detect frustration
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04
Integration

Intelligent Webhooks

Configurable webhook functions connect INNOCHAT seamlessly with CRM, ERP, or proprietary APIs — for total system integration.

  • Individual webhook configuration
  • Connection to external systems
  • Real-time data synchronization
Intelligent Webhooks
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05
Customization

Branding & Identity Verification

Fully customize profile pictures, themes, conversation styles, and quick replies — plus secure authentication for authorized users only.

  • Light & Dark theme selection
  • Welcome messages & Quick Replies
  • Secure user authentication
Branding & identity verification
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06
Start now

Take the next step
today

Unlock the full potential of your workflow — with AI features designed for productivity and growth. No long onboarding, ready for immediate use.

No credit card required
GDPR-compliant & Swiss-based
Ready in 5 minutes